Six: The Star Gold Coast precinct (covering The Star Grand, The Darling, Dorsett Gold Coast and The Star Residences), Sofitel Gold Coast Broadbeach, Hilton Surfers Paradise, JW Marriott Gold Coast, QT Gold Coast and voco Gold Coast. The remaining properties are in progress and each hotel name in the lists above becomes a clickable link the moment its guide goes live.

Because the transfer facts are identical. All four sit on Broadbeach Island at the one address, share the Casino Drive entry, and carry the same distance, drive time and price to both airports. One guide covers the lot and gives each tower its own section with the correct drop-off point, rather than four near-identical pages.

They’re being written and published progressively, and this page links each one as it goes live. In the meantime every property listed is already serviced — you can book a transfer from any of them today.

Yes. The guides are documentation, not a prerequisite. Put the hotel name and your room number into the booking form along with your flight details and you’ll get a locked quote back.

At the porte cochère or main entrance, coordinated with the bell desk where the property has one. Apartment towers are usually a lobby or designated loading zone instead. Note the hotel and room number at booking and the pickup point is confirmed in your SMS the night before.

It depends on the hotel’s address and which airport you’re heading to — pricing is per vehicle and calculated on road distance, with GST included and the figure locked at booking. The prices published in our guides and route directories are for the hotel-to-airport direction; airport pickups are quoted separately, because collecting at an airport carries an airport access fee. The Gold Coast Airport route directory and Brisbane Airport route directory carry from-prices by suburb, and the booking form returns the exact figure for your hotel and direction.

We aim to have you at the airport 2 hours before a domestic departure and 3 hours before an international one. Your pickup time is that lead plus the drive, with extra allowed in peak traffic. Give us the flight number at booking and we work the time back from it.

No. There’s no surge at any time of year — the locked quote applies through major events, school holidays and peak periods. A higher rate applies on Christmas Day and Easter Sunday only.

Yes, and both legs can go on one reservation. The arrival leg is quoted separately from the departure leg because airport collections carry an airport access fee, so you’ll see two figures rather than a doubled one — both confirmed upfront. Flight monitoring runs on every airport pickup, so the collection follows your actual landing at no extra charge, and wait time isn’t charged.

Yes. Booked hire and taxi services are exempt from Queensland’s child restraint requirements, so a seat isn’t mandatory in our vehicles — but we’re glad to provide one. Australian-Standards rear-facing seats, forward-facing seats and boosters are fitted before pickup on request, at an additional cost added to your quote. Tell us the ages at booking, or bring your own and we’ll allow time to fit it.

We still go there. The list above is the set of properties getting a dedicated guide, not the service area — every Gold Coast hotel, resort, serviced apartment and holiday rental is covered, along with private addresses across the Gold Coast and Northern NSW.