From $90 in a sedan, $120 in the Kia Carnival (up to 7 passengers) or $260 in the 12-seat Transporter (8–11). Per vehicle, not per person, with GST already inside the figure. Those are floor prices for the suburbs closest to the airport — the figure rises with distance, so a Surfers Paradise run sits higher than a Palm Beach one, and Byron Bay higher again. Each suburb page carries its own from-price.

Yes — on every OOL pickup, at no extra charge. Your driver meets you inside the terminal rather than out in a kerbside pickup zone, and you receive an SMS before landing confirming your driver and exactly where to meet.

Because it’s calculated on road distance. Palm Beach is a few minutes up the highway; Surfers Paradise is around 25km; Pimpama is closer to 50km; Byron Bay is around 70km. The same trip is genuinely a different length of drive depending on where you start, and the price reflects that rather than averaging everyone out.

No. It’s locked when you book — no surge at any time of year, no meter, no fuel levy and no last-minute surcharge. A higher rate applies only on Christmas Day and Easter Sunday. Standard hours are 5am–9pm; an after-hours fee for a 9pm–5am pickup is calculated and confirmed inside the quote before you confirm.

The rule is drive time plus 1.5 hours for domestic and plus 3 hours for international. Because most Gold Coast suburbs are under 40 minutes from OOL, that usually means a far later pickup than the same flight out of Brisbane — from Burleigh, a 9am domestic needs roughly a 7:15am pickup. Each suburb page has suggested pickup times for that route.

Flight monitoring runs on every airport pickup, so the collection follows your actual landing at no extra charge. There’s no charge for airport waiting time — we generally allow 30 to 45 minutes after a domestic landing and 45 minutes to 1 hour after an international landing to clear the terminal and collect bags.

Yes — Australian-Standards capsules, forward-facing seats and boosters, up to five in the Carnival, fitted before pickup. They’re an optional extra, itemised in the quote at booking so you see the total before confirming. Queensland exempts booked hire from the mandatory restraint requirements that apply to private cars, but CGC fits the correct seat regardless. New South Wales is different — hire vehicles there follow private-car rules, so children aged 7 and under need an approved restraint on any NSW pickup. See airport transfers with kids.

Yes — and for the Tweed Coast, OOL is the local airport, with Tweed Heads just minutes from the terminal. Kingscliff, Cabarita, Pottsville, Byron Bay and the Northern Rivers are routine runs under Queensland Booked Hire licensing, with no border-crossing surcharge. During daylight saving (October to April) NSW runs an hour ahead of Queensland — please make all bookings in Queensland time, which is the airport’s local time.

Yes. The Carnival takes up to 3 boards in 1–2 bags, with boards to roughly 7’2″ fitting diagonally; longer boards and larger manifests need the Transporter, which also handles golf clubs, instruments and tradeshow displays. Flag the count, lengths and bag type at booking so the right vehicle and configuration are prepared. See surfboard airport transfers.

At the departures forecourt, right outside the terminal — Gold Coast Airport runs a single terminal covering both domestic and international flights, so there’s no terminal confusion. Give us the flight number at booking and the pickup time is set to suit your check-in cut-off.

Online by card at the time of booking — no cash and no in-car payment, so nothing is handled on the day. Corporate accounts are available by prior approval.

Cancel more than 24 hours before pickup for a full credit toward a future booking; within 24 hours, no credit applies, as the vehicle and driver are reserved. If your flight itself is cancelled: full credit beyond 4 hours, 50% between 1.5 and 4 hours, none within 1.5 hours. Credits are non-refundable. Full terms on the About Us page.

Almost certainly. The list above covers the suburbs with their own pages, but we service every Gold Coast address, the hinterland including long unmarked driveways, and across Northern NSW. Put your address into the booking form or call 0416 131 285 and you’ll get a locked quote back.