# Airport Transfer FAQ Gold Coast | Questions Answered | CGC Airport Transfers Source: https://cgctransfers.com.au/airport-transfer-faq/ Last updated: 2026-09-20 Summary: Every answer in one place — pricing from $90 to OOL and $200 to BNE, booking, vehicles, child seats, luggage, timing, delays and cancellations. GST included. Question not answered here? [Get an instant quote](https://cgctransfers.com.au/book-now/) · 📞 [0416 131 285](tel:0416131285) · 💬 [SMS](sms:+61416131285) · 📱 [WhatsApp](https://wa.me/61416131285) # Airport Transfer FAQ — Gold Coast, BNE & OOL Every question we’re actually asked about Gold Coast airport transfers, answered in one place — pricing and payment, booking and changes, drivers, vehicles, luggage, timing, child seats, delays, terminals and groups. The short version: fixed per-vehicle prices from $55 sedan to Gold Coast Airport (OOL) and from $200 sedan to Brisbane Airport (BNE) for central Gold Coast addresses, locked at booking with GST included. Every common question about CGC airport transfers answered in one place — pricing and payment, booking and changes, drivers, vehicles, luggage, timing, child seats, delays and terminals. The short version: fixed prices from $55 sedan to Gold Coast Airport (OOL) and from $200 sedan to Brisbane Airport (BNE) for central Gold Coast addresses, locked at booking, GST and the Gateway toll included. From $55 to Gold Coast Airport (OOL) or $200 to Brisbane Airport (BNE) — GST and Gateway toll included, price locked at booking. Book both legs on one reservation and a 5% discount applies to the return leg. Everything else is below. ✓ Last updated 20 September 2026 ★★★★★ **5.0 from 84 Google reviews** · [Read on Google](https://www.google.com/search?q=cgc+airport+transfers) ✓ Every Real Question, One Page ✓ Fixed Prices from $55 — Locked at Booking ✓ Organised by Topic, Jump Straight In ✓ Child Seats, Luggage & Groups Covered ✓ Delays & Cancellations Explained ✓ Terminals & Meet Points Mapped **What this page is:** the consolidated FAQ across every CGC service — organised by topic with a jump menu, mirroring what real bookings ask **Pricing:** fixed per vehicle: from $55 / $85 to OOL; central Gold Coast to BNE $200 / $260 — GST included, locked at booking **Bookings:** online by card; changes by phone or SMS; full credit for cancellations more than 24 hours out **On the day:** night-before SMS with driver and rego; flight monitoring and an SMS meet point on airport pickups **Families & groups:** child seats fitted at $35 per seat; up to 11 in the Transporter, multi-vehicle beyond that **Deeper reading:** each answer links to the full guide on its topic - ✔ Ten topic sections — jump to the one you need - ✔ Pricing answers cite the published fixed-price schedule, not estimates - ✔ Cancellation and flight-change tiers spelled out exactly - ✔ Luggage capacities stated per vehicle: 2 / 6 / 10 large cases - ✔ Terminal and meet-point answers cover both BNE buildings and OOL - ✔ Still unanswered? One number — 0416 131 285 — calls, SMS, WhatsApp ✓ Every Common Question in One Place ✓ Fixed Prices from $55, Locked at Booking ✓ Organised by Topic With Jump Links ✓ Child Seats, Luggage & Groups Covered ✓ Delays & Cancellations Explained ✓ Straight Answers, No Fine-Print Games **Pricing:** fixed per vehicle, GST included, Gateway toll inside BNE figures — from $55 / $85 to OOL, central Gold Coast to BNE $200 / $260 **Booking:** online with address, flight and passengers; payment by card at booking; changes by direct contact **Drivers:** named the night before by SMS with vehicle and rego; flight monitored on every airport pickup **Vehicles:** sedan/RAV4 (1–3), Kia Carnival (up to 7, 6 large cases), 12-seater Transporter (8–11, 10 large cases) **Cancellations:** full credit >24h before pickup; flight-cancellation credit tiers explained in the delays section **Full detail:** each section links to its dedicated deep-dive guide - ✔ The most-asked question — “is the price really fixed?” — yes, locked at booking - ✔ Child seats: provided and fitted, $35 per seat, booked with children’s ages - ✔ Surfboards and oversized gear travel declared at booking - ✔ After-hours pickups (9pm–6am) carry a fee confirmed inside the locked quote - ✔ Meet and greet is included on Gold Coast Airport (OOL) pickups - ✔ Groups over 11 run as multi-vehicle bookings on one reservation **On this page** - Pricing and Payment - Booking and Changes - Drivers and Service - Vehicles and Capacity - Luggage and Surfboards - Timing - Child Seats - Delays and Cancellations ![Airport transfer FAQ — CGC Gold Coast](https://cgctransfers.com.au/wp-content/uploads/2025/08/kia-carnival-black.webp) Everything travellers actually ask, answered plainly: what it costs, how the booking works, which vehicle, how child seats and surfboards are handled, what time you’ll be picked up and what happens when a flight goes wrong. Transfers run from any Gold Coast or Northern NSW address to Gold Coast Airport (OOL) and Brisbane Airport (BNE), from $55 sedan to OOL and $200 sedan to BNE for central Gold Coast addresses, GST and the Gateway toll included, price locked at booking. If your question isn’t here, message [0416 131 285](tel:0416131285) and you’ll get a straight answer. 5.0 stars from 84 Google reviews. ### Jump to a section - Pricing and payment - Booking and changes - Drivers and service - Vehicles and capacity - Luggage and surfboards - Timing and drive times - Child seats and family travel - Delays and cancellations - Terminals and meet points - Groups and events - Where we go ### The Short Answer Pricing is a fixed figure per vehicle, calculated on your exact address and locked at booking: from $55 sedan / $85 Kia Carnival / to OOL and from $200 / $260 to BNE for central Gold Coast addresses. GST is included, the Gateway toll is inside every BNE quote and any after-hours fee for a 9pm–6am pickup is confirmed up front. No surge, no meter, no last-minute surcharge — a higher rate applies only on Christmas Day and Easter Sunday. Payment is by card online at booking. Your pickup time is worked out from your flight: drive time plus 1.5 hours domestic, plus 3 hours international. Your driver’s name and number arrive by SMS before the day. Flight monitoring runs on every airport pickup, with 45 minutes’ waiting included from wheels down on domestic arrivals and 90 minutes on international. Meet and greet is included at OOL. Standard hours are 6am–9pm, with pre-booked after-hours pickups 9pm–6am. > “After six years of airport runs, the question I actually get most in the car isn’t about the fare — it’s ‘were you really going to be there at 3am?’ The honest answer is the booking system: your run is committed to a vehicle the moment you book, and I check the flight before I leave. That’s the whole trick.” > > — Chris, owner-driver ## Pricing and Payment ✓ Prices updated 30 August 2026 | Vehicle | Passengers | To OOL | To BNE | | --- | --- | --- | --- | | Sedan / Toyota RAV4 | 1–3 | from $55 | from $200 | | Kia Carnival | Up to 7 | from $85 | from $260 | Per vehicle, not per person, for central Gold Coast addresses. Outer suburbs and Northern NSW are covered by their own published fixed zones. ### How is the price calculated? A fixed zone figure, on the pickup zone between your exact address and your terminal and by vehicle. It’s worked out when you book and locked from that moment — no meter, no recalculation on the day. Full detail on the [pricing guide](https://cgctransfers.com.au/airport-transfer-pricing-guide/). ### Are there hidden charges on the day? No. GST is in the quote, the Gateway toll is in the quote on BNE runs and any after-hours fee is in the quote. There’s no surge, no metered fare, no fuel levy and nothing added at the kerb. The figure you agree to at booking is the figure you pay. ### Do early-morning or late-night pickups cost more? Pickups between 9pm and 6am carry an after-hours fee and it’s calculated into your locked quote at booking rather than added on the day. Pickups from 6am run at the standard rate. See [early-morning transfers](https://cgctransfers.com.au/early-morning-airport-transfers-gold-coast/). ### Do public holidays cost more? Only two days a year: Christmas Day and Easter Sunday. Every other public holiday — New Year’s Eve, New Year’s Day, Australia Day, Good Friday, Easter Monday, ANZAC Day, Labour Day, the King’s Birthday, Boxing Day — runs at the standard rate, as do school holidays and Schoolies week. See [public holiday transfers](https://cgctransfers.com.au/gold-coast-airport-transfers-public-holidays/). ### Is there a last-minute surcharge? No — the rate is identical whether you book eight weeks ahead or tonight. Booking early secures availability, not a discount. See [how far in advance to book](https://cgctransfers.com.au/how-far-in-advance-book-airport-transfer-gold-coast/). ### How do I pay? Online by card at the time of booking. There’s no cash and no in-car payment, so nothing is handled on the day. Corporate accounts are available by prior approval. ### Why do I need to pay for my transfer when booking? Payment at booking is what confirms your transfer. The moment it goes through, your booking is locked in and the vehicle and time slot are reserved exclusively for you — a paid booking is a confirmed booking, guaranteed in writing before you travel. The price is the same fixed figure either way, nothing is ever paid in the car, and it means your driver is committed to your pickup rather than your job sitting in a maybe-pile. ### Can I get a quote without committing? Yes — the [booking form](https://cgctransfers.com.au/book-now/) returns a quote in about two minutes with no obligation and phone, SMS or WhatsApp works the same way. ### Is it cheaper per person for a group? The price is per vehicle, not per person — a Carnival to BNE is $260 whether one person travels or seven. That is where a private transfer stops looking expensive next to per-seat options that multiply by headcount. ## Booking and Changes ### How far ahead should I book? As soon as your flight is ticketed, since the rate never changes with lead time. Two to three days is fine for a standard weekday; 3–4 weeks for school holidays and Easter; 4–6 weeks for Schoolies and January; 6–8 weeks for Christmas and New Year. ### Can I book same-day? Often, if a driver is free — and there’s no surcharge for it. Call [0416 131 285](tel:0416131285) rather than using the form for anything inside a few hours and you’ll get a straight yes or no fast. See the [last-minute guide](https://cgctransfers.com.au/last-minute-airport-transfer-gold-coast/). ### What do you need from me to book? Your pickup address (including which entrance, if there’s more than one), the terminal, your flight number and time, how many passengers and bags, any surfboards or oversized gear, child restraint needs and ages, your mobile number and any access notes like a gate code. ### Should I book the return at the same time? Yes — one booking locks the price on both legs and puts the return flight into monitoring before you leave home, so the arrival is organised while you’re still packing. ### Can I change a booking after it’s confirmed? Yes — message [0416 131 285](tel:0416131285) as soon as you know. Changes to time, date, address or passenger count are accommodated with reasonable notice. A switch between BNE and OOL changes the distance, so a new quote applies. ### What’s the cancellation policy? Standard cancellations more than 24 hours before pickup receive a full credit toward a future booking; within 24 hours, no credit, as the vehicle and driver are reserved. If your flight itself is cancelled: full credit with more than 4 hours’ notice, 50% between 1.5 and 4 hours, none within 1.5 hours. Credits are non-refundable. Full terms on the [about us](https://cgctransfers.com.au/about-us/) page. **Get a quote — from $55** Two minutes, no obligation, price locked if you book. [Get an instant quote](https://cgctransfers.com.au/book-now/) ## Drivers and Service ### How do I know who’s picking me up? An SMS before the day with your driver’s name, mobile number, the pickup time and the meet point. Save the number — a text on the morning gets you a live ETA from the person actually driving to you. See [how to reach your driver](https://cgctransfers.com.au/how-to-track-your-airport-transfer-driver-gold-coast/). ### Is there an app to track the car? No — and it’s not a gap. A text to your driver is faster and more accurate than a map dot and because the same driver is assigned from confirmation to drop-off there’s no re-matching to watch. ### Will the driver wait if I’m running late? Fifteen minutes of waiting is included on non-airport pickups. Beyond that it depends on what’s next on their run, so message them on the number in your SMS as early as you can. At the airport, waiting is more generous — see the delays section below. ### Are CGC drivers licensed and checked? Yes — every driver holds current Queensland Driver Authorisation under the Booked Hire framework administered by Queensland Transport and Main Roads, which includes criminal history, driving history and medical fitness checks. Every booking carries comprehensive commercial passenger insurance, including across the NSW border. ### Will I get the same driver on the return leg? Often, though it depends on availability. What’s certain is that whoever is assigned reaches you by SMS with their name and number before the pickup, exactly as on the outbound. ## Vehicles and Capacity ### What vehicles do you run? Three: a sedan (Toyota RAV4) for 1–3 passengers with 2 check-in and 2 carry-on bags; a Kia Carnival for up to 7 passengers, 6 large suitcases and up to 5 child restraints; and a 12-seat VW Transporter for 8–11 passengers with 10 large suitcases. Groups over 11 run as multiple vehicles together. ### Which vehicle for a family of four? The Carnival. Four people with four suitcases, carry-ons, child seats and a pram is well past what a sedan holds — and the Carnival is the vehicle that takes the restraints anyway. ### What if my passenger count changes after booking? Message us. Adding people, boards or oversized gear may mean stepping up to a Carnival or Transporter, which changes the quote. Dropping passengers doesn’t change it — the vehicle was reserved for the original manifest. ### Are the vehicles air-conditioned? Yes, all of them, with the climate set to whatever suits you. It matters more than people expect on a 4am run in February. ### Do you accept assistance animals? Yes. Assistance animals are welcome in every CGC vehicle, as required under the Disability Discrimination Act — there’s no surcharge and no special vehicle needed. Let us know at booking so the right vehicle is allocated and the driver is expecting you, though a booking is never refused for lack of notice. Pets that aren’t assistance animals can’t be carried. The fleet doesn’t include a wheelchair-accessible vehicle, so passengers who can’t transfer into a standard vehicle seat need a specialist WAV operator — call [0416 131 285](tel:0416131285) if you’re unsure. ## Luggage and Surfboards ### How much luggage fits in each vehicle? Sedan: 2 large suitcases plus 2 carry-on, for 1–3 passengers. Carnival: 6 large suitcases plus carry-ons, a full-size pram and up to 5 child restraints. Transporter: 10 large suitcases plus group gear. ### Can I bring surfboards? Yes — boards up to roughly 7’2″ travel in the Kia Carnival and longer boards go in the 12-seat Transporter. The sedan doesn’t take boards at all, so flag the count and lengths at booking and the right vehicle is reserved. See the [surfboard transfers guide](https://cgctransfers.com.au/airport-transfer-surfboard-gold-coast/). ### What about golf bags and oversized gear? Golf bags, instruments, sporting kit and boxed items travel in the Carnival or Transporter rather than the sedan. There’s no separate oversize charge — the vehicle class simply reflects what you’re carrying. See [oversized luggage](https://cgctransfers.com.au/airport-transfer-oversized-luggage-gold-coast/). ### Does the driver help with the bags? Yes — loaded at your door and unloaded at the terminal kerb and the same in reverse on airport pickups. ### Can I bring a pram and a baby capsule? Yes — both fit the Carnival, with the pram folding into the cargo area and the capsule fitted before pickup. Flag both at booking. See [travelling with a baby](https://cgctransfers.com.au/airport-transfer-baby-gold-coast/). ## Timing and Drive Times ### What time will you pick me up? Drive time plus 1.5 hours for a domestic departure and plus 3 hours for international. Give us the flight number and the pickup time comes back calculated from your actual address — no guesswork required from you. ### How long is the drive to Brisbane Airport? Roughly 90 minutes to 2 hours off-peak from central Gold Coast suburbs. The weekday morning peak adds 20–30 minutes around Yatala and the Logan Motorway merge, so plan against the peak if any part of the run falls between 6:30am and 9:30am. See [how to avoid delays getting to BNE](https://cgctransfers.com.au/how-to-avoid-delays-getting-to-brisbane-airport/). ### How long is the drive to Gold Coast Airport? 25–45 minutes from central Gold Coast suburbs on the toll-free Gold Coast Highway and less from the southern suburbs. See [how early to leave Surfers Paradise for OOL](https://cgctransfers.com.au/how-early-to-leave-gold-coast-airport-surfers-paradise/). ### What are your hours? Standard hours are 6am to 9pm. After-hours pickups between 9pm and 6am — the pre-dawn international departures and the late arrivals — are pre-booked, with the fee inside the locked quote. ### What if there’s an incident on the M1? The buffer absorbs most of it and there are alternatives — the Gold Coast Highway, Beaudesert–Beenleigh Road, the inland run. A longer detour doesn’t change your price: the quote is locked at booking, not metered. ## Child Seats and Family Travel ### Do you provide child seats? Yes — Australian-Standards restraints under the under-7 framework: rear-facing capsule for infants, forward-facing harnessed seat for toddlers, booster for older children, matched to each child’s age. They’re an optional extra, itemised in the quote at booking so you see the total before confirming and fitted before your driver arrives. ### How many child seats fit in one vehicle? Up to five in the Kia Carnival, alongside two adult passengers and the driver. More than that means a second vehicle — flag it at booking. See [airport transfers with kids](https://cgctransfers.com.au/airport-transfers-with-kids-on-the-gold-coast/). ### Do the rules change crossing into NSW? Not in substance — NSW applies the same under-7 framework as Queensland, administered by Transport for NSW. Compliant restraints are fitted on cross-border pickups exactly as they are here. ## Delays and Cancellations ### What happens if my flight is delayed? Nothing you need to do. Flight monitoring runs on every airport pickup, the collection follows your actual landing and the fare doesn’t change. Waiting is included: 45 minutes from wheels down on domestic arrivals, 90 minutes on international, covering taxiing, immigration, biosecurity and the bag belt. See [how flight delays are handled](https://cgctransfers.com.au/how-private-transfers-handle-flight-delays-gold-coast/). ### What if my outbound flight is retimed? The pickup moves with it automatically if the change comes through before your pickup. If you spot it first, a message to [0416 131 285](tel:0416131285) never hurts. ### What if my flight is cancelled? Message us before you join the airline queue — the credit tier is measured against your original scheduled pickup time, so the clock is already running. Full credit more than 4 hours out, 50% between 1.5 and 4 hours, none within 1.5 hours. Once you’re rebooked, the transfer reschedules at the same rate with no rebooking charge. See the [flight cancellation page](https://cgctransfers.com.au/flight-cancelled-gold-coast-airport-transfer/). ### What if my flight is diverted to another airport? Contact us as soon as you know. A different arrival airport is a different route and distance, so it’s re-quoted on the new run rather than carried across — but we’ll work it out with you. More than 6.2 million travellers passed through Gold Coast Airport in 2025, per [Gold Coast Airport’s own newsroom](https://www.goldcoastairport.com.au/corporate-partnerships/about-us/contact-us/newsroom/Gold-Coast-Airport-caps-off-2025-with-December-Travel-Records) — a pre-booked car with in-terminal meet & greet is how you sidestep the kerb at numbers like that. ## Terminals and Meet Points ### Which airports do you serve? Brisbane Airport (Domestic and International) and Gold Coast Airport (Domestic and International). Transfers to the Brisbane cruise terminal are also handled — see [cruise passenger transfers](https://cgctransfers.com.au/airport-transfer-cruise-ship-passengers-gold-coast/). ### Where will my driver meet me? At Gold Coast Airport, meet and greet is included — your driver meets you at the airport and walks you to the vehicle. At Brisbane Airport, your confirmation SMS gives your driver’s name, number and the exact meet point and a quick text saying which door you’re at sorts out the rest. ### Do you drop at the right terminal? Yes — the terminal is on the booking, so you’re dropped at the entry for your flight rather than a generic kerbside. See the [Brisbane Airport](https://cgctransfers.com.au/brisbane-airport-terminal-guide/) and [Gold Coast Airport](https://cgctransfers.com.au/gold-coast-airport-terminal-guide/) terminal guides. For scale: Gold Coast Airport moved more than 6.2 million travellers in 2025 through a single terminal, according to [its own newsroom](https://www.goldcoastairport.com.au/corporate-partnerships/about-us/contact-us/newsroom/Gold-Coast-Airport-caps-off-2025-with-December-Travel-Records) — one arrivals hall, one kerb, and a name sign inside it is how every Gold Coast Airport pickup on this site works. ## Groups and Events ### What’s the largest group you can take? Eleven in the Transporter. Anything larger runs as multiple vehicles together on one booking. See [large group transfers](https://cgctransfers.com.au/airport-transfer-large-groups-gold-coast/). ### Do you handle Schoolies? Yes — Gold Coast Airport pickups at the standard rate, no surge and parents can book and pay. Book 4–6 weeks ahead; availability in that window is the real constraint. See [Schoolies transfers](https://cgctransfers.com.au/airport-transfer-schoolies-week-gold-coast/). ### Weddings and conferences? Yes — multi-vehicle coordination across a weekend with one invoice. See [wedding transfers](https://cgctransfers.com.au/airport-transfer-weddings-gold-coast/) and [conference transfers](https://cgctransfers.com.au/airport-transfer-business-conference-gold-coast/). ## Where We Go ### Do you cover my suburb? Almost certainly. Every Gold Coast suburb from Coolangatta to Ormeau, the hinterland including long unmarked driveways and across the border through the Tweed Coast to Byron Bay and Ballina. If you’re not sure, put the address into the [booking form](https://cgctransfers.com.au/book-now/) and you’ll get a quote back. ### Do you go to Byron Bay and Northern NSW? Yes — Tweed Heads, Kingscliff, Casuarina, Cabarita Beach, Pottsville, Brunswick Heads, Mullumbimby, Bangalow, Lennox Head, Ballina, Suffolk Park and Byron Bay are all routine, quoted per route. See [Byron Bay transfers](https://cgctransfers.com.au/byron-bay-transfers/). ### Can you find a hinterland property at 3am? Yes, if you give us the landmarks. A long unmarked driveway is invisible in the dark, so the booking captures the description — “white letterbox, sensor light, 200m past the bend” — and the car arrives at the right gate rather than the right postcode. ## Book a Transfer — from $55 From $55 to OOL or $200 to BNE for central Gold Coast addresses, GST and Gateway toll included, price locked at booking. Driver’s name and number by SMS before the day. Flight monitoring on every airport pickup with 45 minutes’ waiting included from wheels down domestic and 90 international. Meet and greet included at OOL. No surge, no last-minute surcharge. 5.0 stars from 84 Google reviews. [Get an instant quote](https://cgctransfers.com.au/book-now/) ⭐ 5.0 from 84 Google reviews · Pre-Booked Private Transfers · Fixed Price Locked at Booking **Pro Tip:** Give us the flight number rather than a pickup time you’ve guessed. The timing rule then works from your actual address and your actual flight — drive time plus 1.5 hours domestic or 3 hours international — with the peak-hour buffer built in where it’s needed. It also switches on flight monitoring, which is what makes a delayed landing cost you nothing. One field and most of what could go wrong stops being your problem. ## What Our Passengers Say ## More Guides - [Brisbane Airport (BNE) transfers](https://cgctransfers.com.au/brisbane-airport-transfers/) - [Gold Coast Airport (OOL) transfers](https://cgctransfers.com.au/gold-coast-airport-transfers/) - [Byron Bay transfers](https://cgctransfers.com.au/byron-bay-transfers/) - [Airport transfer pricing guide](https://cgctransfers.com.au/airport-transfer-pricing-guide/) - [How CGC fixed pricing works](https://cgctransfers.com.au/airport-transfer-pricing-gold-coast-fixed-price-guarantee/) - [How far in advance to book](https://cgctransfers.com.au/how-far-in-advance-book-airport-transfer-gold-coast/) - [Pre-book airport transfers](https://cgctransfers.com.au/how-far-in-advance-book-airport-transfer-gold-coast/) - [Last-minute airport transfers](https://cgctransfers.com.au/last-minute-airport-transfer-gold-coast/) - [Early-morning airport transfers](https://cgctransfers.com.au/early-morning-airport-transfers-gold-coast/) - [Late-night airport transfers](https://cgctransfers.com.au/late-night-gold-coast-to-brisbane-airport-transfer/) - [How flight delays are handled](https://cgctransfers.com.au/how-private-transfers-handle-flight-delays-gold-coast/) - [Flight cancelled — rescheduling](https://cgctransfers.com.au/flight-cancelled-gold-coast-airport-transfer/) - [How to reach your driver](https://cgctransfers.com.au/how-to-track-your-airport-transfer-driver-gold-coast/) - [How a private transfer works](https://cgctransfers.com.au/how-does-a-private-airport-transfer-work-gold-coast/) - [Door-to-door explained](https://cgctransfers.com.au/door-to-door-airport-transfer-gold-coast-explained/) - [How to choose an airport transfer](https://cgctransfers.com.au/how-to-choose-airport-transfer-service-gold-coast/) - [Private driver vs rideshare](https://cgctransfers.com.au/private-driver-vs-rideshare/) - [Airport transfer vs hiring a car](https://cgctransfers.com.au/airport-transfer-vs-hiring-a-car-gold-coast/) - [Most reliable airport transfer](https://cgctransfers.com.au/most-reliable-airport-transfer-gold-coast/) - [Safety and reliability standards](https://cgctransfers.com.au/airport-transfer-safety-reliability-guide-trusted-service-standards/) - [First-time traveller tips](https://cgctransfers.com.au/airport-transfer-tips-first-time-travellers-gold-coast/) - [What to pack](https://cgctransfers.com.au/corporate-travel-tips-business-trips/) - [Airport transfers with kids](https://cgctransfers.com.au/airport-transfers-with-kids-on-the-gold-coast/) - [Travelling with a baby](https://cgctransfers.com.au/airport-transfer-baby-gold-coast/) - [Large family transfers](https://cgctransfers.com.au/airport-transfer-large-family-gold-coast/) - [School holiday transfers](https://cgctransfers.com.au/airport-transfer-school-holidays-gold-coast/) - [Public holiday transfers](https://cgctransfers.com.au/gold-coast-airport-transfers-public-holidays/) - [Schoolies week transfers](https://cgctransfers.com.au/airport-transfer-schoolies-week-gold-coast/) - [Large group transfers](https://cgctransfers.com.au/airport-transfer-large-groups-gold-coast/) - [Wedding transfers](https://cgctransfers.com.au/airport-transfer-weddings-gold-coast/) - [Honeymoon transfers](https://cgctransfers.com.au/honeymoon-airport-transfer-gold-coast/) - [Business conference transfers](https://cgctransfers.com.au/airport-transfer-business-conference-gold-coast/) - [Corporate airport transfers](https://cgctransfers.com.au/corporate-airport-transfers-gold-coast/) - [International student transfers](https://cgctransfers.com.au/airport-transfer-international-students-gold-coast/) - [Solo female travellers](https://cgctransfers.com.au/airport-transfers-solo-female-travellers-gold-coast/) - [Senior travellers](https://cgctransfers.com.au/airport-transfer-seniors-gold-coast/) - [Cruise passenger transfers](https://cgctransfers.com.au/airport-transfer-cruise-ship-passengers-gold-coast/) - [Surfboard transfers](https://cgctransfers.com.au/airport-transfer-surfboard-gold-coast/) - [Oversized luggage](https://cgctransfers.com.au/airport-transfer-oversized-luggage-gold-coast/) - [Brisbane Airport terminal guide](https://cgctransfers.com.au/brisbane-airport-terminal-guide/) - [Gold Coast Airport terminal guide](https://cgctransfers.com.au/gold-coast-airport-terminal-guide/) - [Resources hub — every guide and route](https://cgctransfers.com.au/resources/) ## External Authority Resources [Brisbane Airport](https://www.bne.com.au/) and [Gold Coast Airport](https://www.goldcoastairport.com.au/) publish terminal maps, check-in cut-off times and arrivals information. [Queensland child restraint rules](https://www.qld.gov.au/transport/safety/rules/child-restraints) and [Transport for NSW child car seat rules](https://roadsafety.transport.nsw.gov.au/stayingsafe/children/childcarseats/) govern the under-7 restraint framework on family bookings either side of the border. [Queensland Traffic](https://www.qldtraffic.qld.gov.au/) reports live M1 and Gateway Motorway conditions. [Queensland Transport and Main Roads](https://www.tmr.qld.gov.au/) publishes the Booked Hire licensing framework under which CGC operates. CGC Airport Transfers — the full FAQ for private airport transfers across the Gold Coast, Byron Bay and Northern NSW to Brisbane Airport (BNE Domestic and International) and Gold Coast Airport (OOL Domestic and International), covering pricing, booking, drivers, vehicles, luggage, timing, child seats, delays, cancellations, terminals, groups and service areas. Pricing: from $55 sedan / $85 Kia Carnival / to OOL and from $200 / $260 to BNE for central Gold Coast addresses — per vehicle rather than per person, GST included, Gateway toll inside every BNE quote, any after-hours fee (9pm–6am pickups) confirmed inside the locked figure. Calculated as a fixed zone figure on the exact address and locked at booking. No surge, no metered fare, no fuel levy, no last-minute surcharge; a higher rate applies only on Christmas Day and Easter Sunday. Outer Gold Coast and Northern NSW quoted per route. Payment by card online at booking — no cash, no in-car payment; corporate accounts by prior approval. Cancellations: standard cancellations more than 24 hours before pickup receive full credit toward a future booking; within 24 hours, no credit. Flight cancellations: full credit over 4 hours’ notice, 50% between 1.5 and 4 hours, none within 1.5 hours. Credits are non-refundable. Fleet: Sedan/Toyota RAV4 for 1–3 passengers (2 check-in + 2 carry-on, no surfboards), Kia Carnival for up to 7 passengers (up to 5 Australian-Standards child restraints, 6 large suitcases, surfboards to roughly 7’2″), 12-seat VW Transporter for 8–11 passengers (10 large suitcases, longer boards). Groups over 11 run in multiple vehicles. Child restraints are an optional extra under the under-7 framework, itemised at booking and fitted before pickup — capsule, forward-facing harnessed seat or booster to suit each child’s age; the NSW equivalent applies on cross-border pickups and Timing and service: pickup calculated as drive time plus 1.5 hours for domestic departures or plus 3 hours for international. Roughly 90 minutes to 2 hours from central Gold Coast suburbs to BNE off-peak and 25–45 minutes to OOL on the toll-free Gold Coast Highway. If you’re travelling in peak periods, allow up to 2 hours for the run. Confirmation SMS with your driver’s name, contact number, pickup time and meet point. Fifteen minutes’ waiting included on non-airport pickups. Flight monitoring on every airport pickup, with 45 minutes’ waiting included from wheels down on domestic arrivals and 90 minutes on international. Meet and greet included on Gold Coast Airport (OOL) pickups. Standard hours 6am–9pm; pre-booked after-hours pickups 9pm–6am with the fee inside the locked quote. Service area: every Gold Coast suburb, the hinterland including long unmarked rural driveways, the Tweed Coast (Tweed Heads, Kingscliff, Casuarina, Cabarita Beach, Pottsville) and the Byron Bay region (Byron Bay, Suffolk Park, Brunswick Heads, Mullumbimby, Bangalow, Lennox Head, Ballina). Licensed and insured under Queensland Booked Hire arrangements administered by Queensland Transport and Main Roads, with comprehensive commercial passenger insurance on every booking. **Phone:** [0416 131 285](tel:0416131285) · **SMS:** [0416 131 285](sms:+61416131285) · **WhatsApp:** [0416 131 285](https://wa.me/61416131285) · **Email:** [admin@cgctransfers.com.au](mailto:admin@cgctransfers.com.au) **Reviews:** ★★★★★ [5.0 from 84 Google reviews](https://www.google.com/search?q=cgc+airport+transfers) **Hours:** 6am–9pm standard · after-hours pickups (9pm–6am) by pre-booking, fee confirmed inside the locked quote Fully Licensed & Insured Queensland Booked Hire Service | Pre-booked Private Transfers Only © 2020 – 2026 CGC Airport Transfers. ALL RIGHTS RESERVED.